FAQ – Shivay Engineers Private Limited

HOME / Careers

Join Our Team — We're Hiring

FREQUENTLY
ASKED
QUESTIONS

Everything you need to know about Shivay Engineers, our HVAC services, distribution products, and how we work.

About Shivay Engineers

Who is Shivay Engineers Private Limited?

AV Engineers is a Chandigarh-based HVAC and refrigeration engineering company founded in 2002. We design, supply, install, test, commission and maintain HVAC-R systems for commercial, healthcare, industrial, and cold chain applications. We are also authorised distributors for leading international HVAC and refrigeration brands.

What areas do you serve?

We serve across india with primary focus in North India, with project experience across India. We also supply refrigeration components and VRF systems to contractors and consultants nationwide.

HVAC Services

Do you handle both design and installation?

Yes — we are a full turnkey MEP contractor. We design the system, supply the equipment, install, test, commission, and hand over with full O&M documentation. Clients deal with a single accountable party throughout.

How long does a VRF installation take?

A typical 100–200HP VRF installation takes 6–10 weeks from order placement to commissioning. We provide a detailed programme at tender stage.

Do you provide a warranty on installed systems?

Yes. All installations carry a 12-month workmanship warranty. Equipment warranty is as per the manufacturer (typically 1–5 years). We offer extended AMC contracts for ongoing coverage.

Can you work with our existing consultant or architect?

Absolutely. We regularly work as MEP subcontractor or specialist HVAC contractor under architects and PMCs. We provide BIM coordination models and attend site meetings as required.

Distribution & Products

Are your products genuine and under warranty?

All products we supply are sourced directly from the manufacturer or authorised regional distributor. Every item is supplied with full manufacturer warranty and traceability documentation.

Do you hold stock in across india?

Yes. We maintain stock of fast-moving refrigeration fans, controls, and accessories at our Chandigarh and 6 warehouses across india. VRF and chiller equipment is typically ordered to demand with 4–8 week lead times.

Do you offer technical support with products?

Yes — our engineers provide pre-sales product selection support and post-sales installation guidance for all products we distribute.

AMC & Maintenance

What does your AMC cover?

Our AMC covers all HVAC and refrigeration equipment regardless of brand — VRF, chillers, cold rooms, industrial refrigeration, AHUs, ductable units, and ventilation systems. We offer both comprehensive (parts + labour) and non-comprehensive (labour only) contracts.

What is your emergency response time?

We guarantee on-site arrival within 2 hours for Chandigarh & North India under emergency response contracts. Response times for other locations are agreed at contract stage.

Do you provide 24/7 support?

Yes. We operate a 24/7 emergency helpline for AMC clients. Critical facility clients (data centres, hospitals, pharma) are supported by a dedicated on-call engineer.