AMC & Maintenance – Shivay Engineers Private Limited

Q: What equipment does an AMC cover?

An HVACR AMC typically covers maintenance of air conditioning systems (split/central ACs, chillers, AHUs), ventilation units, and refrigeration equipment. It includes routine servicing, inspections, and minor repairs to keep systems running efficiently. Coverage of spare parts and major repairs depends on whether it’s a comprehensive or non-comprehensive AMC.

Q: What is the difference between a comprehensive and a non-comprehensive AMC?

A comprehensive (CAMC) contract covers both labour and spare parts. A non-comprehensive (NAMC) contract covers only labour; parts are charged additionally. For critical systems like data centre cooling or pharmaceutical cold rooms, we strongly recommend CAMC to avoid delays waiting for part approvals.

Q: How quickly can you respond to an emergency breakdown?

Our standard emergency SLA is on-site within 2 hours for Chandigarh & North India. For remote sites, we agree response times during contract negotiation and may pre-position spare parts at your facility to reduce downtime.

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AMC & Maintenance

06 — AMC & Maintenance

AMC &
MAINTENANCE

Annual maintenance contracts with 24/7 emergency response for VRF, chiller, ventilation, and refrigeration systems. 2-hour response SLA, certified engineers, guaranteed uptime.

── Protecting Your Investment

PROACTIVE MAINTENANCE,
ZERO DOWNTIME

Your HVAC system is a multi-crore investment. Reactive maintenance — only fixing things when they break — costs three times more than a structured preventive maintenance programme and causes avoidable downtime. Our AMC contracts keep your systems running at peak efficiency with scheduled servicing, real-time monitoring, and a dedicated emergency response team.

24/7

Emergency Cover

<2hr

Response Time

99.9%

Uptime SLA

── Key Features

WHAT WE DELIVER

Scheduled Preventive Maintenance

Monthly, quarterly, and annual service schedules. Coil cleaning, filter replacement, belt checks, refrigerant pressure verification, and electrical connection tightening.

24/7 Emergency Breakdown

Dedicated on-call engineers available 24/7/365. Guaranteed on-site arrival within 2 hours for critical systems under emergency cover contracts.

Remote Monitoring

IoT sensors on critical equipment with cloud dashboard, automated alarms, and predictive fault detection — catch failures before they cause downtime.

Energy Performance Reviews

Quarterly energy reports identifying efficiency degradation, refrigerant charge issues, and opportunities for setpoint optimisation to reduce running costs.

Spare Parts Management

Stocking of fast-moving spare parts (filters, belts, contactors, sensors) at our Delhi warehouse for same-day dispatch to site.

Dedicated Service Team

Named account manager, dedicated service engineer for your site, and annual performance review meeting with senior management.

── Our Process

HOW WE WORK

01 System Audit

Full condition assessment of all HVAC and refrigeration equipment, identification of risks, and service history review.

02 Contract Tailoring

AMC scope, SLA response times, and reporting cadence agreed based on your criticality requirements and budget.

03 Onboarding

Asset register creation, IoT sensor installation, spare parts stocking, and engineer site induction.

04 Ongoing Service

Scheduled PM visits, emergency response, monthly reports, and annual performance review.

── Brand Partners

BRANDS WE USE

Mitsubishi Electric

M-Series & City Multi

HiCool

Multi V Series

Carrier

Agio & AquaEdge

TOSHIBA

VRV IV Series

── FAQ

COMMON QUESTIONS

What equipment does an AMC cover?